The British Chamber of Commerce Philippines, aims to provide the highest standards of service. However, there may be occasions when we have failed to meet your expectations. We want the opportunity to put things right for you as quickly as we can and take steps, where appropriate, to make sure that any mistakes don't happen again.

We will try to resolve your complaint upon first contact. If we are unable to respond to your complaint, you may wish to advance this to our formal process with concrete steps as presented below.